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This item the apple experience secrets to building insanely great customer loyalty by carmine gallo hardcover 1872 only 6 left in stock more on the way ships from and sold by amazoncom. Learn to enrich lives build loyalty and reimagine customer service the apple experience isnt just for retailers it applies to any business that involves people at its core this book is not about apple its about delivering the best experience possible. The apple experience is an insanely great case study on customer service the steps to build a better business model by making your customers happy are laid out in a simple and straightforward manner and a constant stream of real world examples bring these concepts to life. These principles are based on carmine gallos book the apple experience the book shows readers in any industry how to enrich lives build loyalty and reimagine the customer experience. The apple experience the secrets of delivering insanely great customer service 45 out of 5 based on 0 ratings 2 reviews